About the position
Over the last 13 years, Ellevation Education has built a thriving business serving the administrators, teachers, and specialists who support English Learners (ELL) at public schools across the US. Today, over 1,800 school districts use our software to manage their EL programs. We are a successful, rapidly growing business with a real mission—helping ELLs achieve their highest aspirations. We are growing our Product Design organization to support our strategic intent of creating integrated value across our suite of products; Flagship, Strategies, and the soon-to-be-released Assessment. We are developing deeper sophistication in how we weave together the capabilities of these products to deliver compounding value and meet our users’ jobs-to-be-done. This role will sit at the crux of this objective and will have a key voice in these strategic product design conversations. Design and user experience are at the core of realizing these goals and we are looking for an experienced Senior Product Designer to join our team. This is a hands-on role where you will work with multiple agile teams of Product Managers, Engineers, and Instructional Designers to help shape the product direction, craft experiments, validate ideas, and iterate to deliver best-in-class user experiences that our customers love. You will be responsible for working holistically across the UX stack conducting user research, informing product discovery, and contributing iteratively to delivery in order to drive impact for our business. You will develop a deep understanding of the unique needs of our users in this domain, support the development of hypotheses to test, and leverage our design system -- Backpack -- to drive results.
Responsibilities
- Build a clear picture of the strategic context and challenges facing Ellevation and understand how that applies to the Flagship product domain.
- Build relationships across the UX team and understand team culture and rituals.
- Develop rapport with key cross-functional collaborators.
- Complete company onboarding.
- Continue building trust and shared goals with key collaborators.
- Be an active member of the UX Team.
- Contribute to Flagship initiatives through participating in discovery, designing workflows and forming an understanding of how to deliver longer term outcomes.
- Own the design of your product areas, work with your product managers to define short-term and long-term objectives.
- Continuously learn and deliver results based on those learnings.
- Leverage the trust you have built to promote design thinking and best practices within your team.
- Use the expertise and context you have built over the past year to play a lead role in the overall product strategy and direction.
- Actively contribute to the development and adoption of Backpack, our design system.
- Influence and evangelize our design culture, values, processes, and vision to the greater organization.
Requirements
- 5 years of relevant Product Design experience in a B2B SaaS or adjacent environment.
- Experience with analytics products.
- Led user research and usability testing with diverse audiences in the field.
- Experience delivering solutions in an Enterprise SaaS environment that create value for key decision makers while also driving adoption for end-users.
- Strong cross-functional partner who drives alignment, weighs tradeoffs, and delivers product solutions in an agile environment.
- Commitment to mentoring others and contributing to a culture of design excellence, feedback, and continuous learning.
- Excellent communication and presentation skills, with the ability to build alignment with cross-functional teams.
Nice-to-haves
- Experimental and curious; love to test ideas, learn quickly, fail fast, and iterate.
- Systems thinker who drives consistency and reuse of patterns and connections across products.
Benefits
- Medical, dental, vision, and basic life insurance.
- 401(k) retirement plan with employer match up to 50% on the first 7% of your contribution.
- Flexible paid time off for vacations, sick and disability policy.
- 10 paid company holidays, 2 floating holidays, and a winter office closure between Christmas and New Year's.
- Generous parental leave benefit.
- Back-up childcare or eldercare.
- Professional development and growth opportunities.
- Collaborative workspace in Boston with free snacks, beverages, and local organic fruit.
