Senior Product Manager – Connected Customer

About the position

As a Senior Product Manager – Connected Customer, you’ll shape how millions of people engage with Floor & Decor—before they even step foot in our stores. From online discovery to seamless in-store experiences, you’ll lead the strategy and delivery of customer-facing products that connect the dots across our digital and physical ecosystem. This role is more than backlog management—it’s about building the future of how our customers shop, plan, and interact with our brand at every touchpoint.

Responsibilities

• Meeting with business stakeholders weekly to align on product needs, pain points, and roadmap priorities.
• Leading backlog refinement sessions and sprint planning with your Scrum Team.
• Approving completed stories and ensuring every deliverable meets business expectations and customer standards.
• Building quarterly team plans and clearly communicating updates to key leaders and decision-makers.
• Translating technical speak into language stakeholders can act on.
• Partnering with the Scrum Master and Development Manager to guide team progress and clear roadblocks.

Requirements

• 2+ years of experience as a Product Owner or Product Manager in IT.
• A working knowledge of Agile principles.
• Strong business acumen and the instincts to push for what's possible.
• Fluency with backlog management tools like Jira.
• The communication savvy to earn trust, gain buy-in, and present to senior leadership.

Nice-to-haves

• Retail or enterprise tech experience.

Benefits

• Bonus opportunities at every level.
• Career advancement opportunities.
• Relocation opportunities across the country.
• 401k with discretionary company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria).
• Work-life balance: A personal holiday and Volunteer Time Off program that starts on day one.