About the position
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Responsibilities
- Lead the development and innovations for flagship employee engagement products.
- Craft multi-year strategy for engagement products, informed by customer understanding and market trends.
- Build a deep understanding of user personas and workflows.
- Translate insights into clearly defined product specifications.
- Prioritize features and functionality based on market research and customer feedback.
- Collaborate with cross-functional teams to develop capabilities and take them to market.
- Utilize data and user insights to guide development priorities.
- Manage the product development lifecycle from ideation to launch.
- Develop and communicate the product vision and roadmap.
- Monitor and analyze product performance using key performance indicators (KPIs).
- Stay up-to-date on emerging trends in EX and enterprise AI.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.
- 5+ years of experience in a product-related role, preferably in tech/software.
- 5-7 years of product management experience.
- Experience building and scaling customer-facing analytics or AI-driven insights products.
- Ability to analyze and interpret data.
- Self-motivated, well-organized, and detail-oriented with excellent verbal and written communication skills.
Benefits
- Experience Bonus: $1,800 annual experience bonus for personal experiences.
- Learning and Development: 10% of time devoted to personal learning and development.
- Opportunity to work with a diverse range of influential brands.
- Role encourages personal growth and initiative.
