Senior Product Manager - Revenue Cycle Management (REMOTE)

About the position

The Senior Product Manager will lead product strategy and execution for AI-driven automation platform and modern data lakehouse architecture. Drive technical product vision for complex healthcare claims processing transformation while ensuring seamless integration between legacy systems, operational workflows, and cutting-edge technology solutions.

Responsibilities

• AI Framework Development & Strategy (40%)
• Partner with Engineering to define and deliver agentic AI framework architecture
• Translate complex RCM analyst workflows into automated AI-driven processes
• Oversee development of AI agents for complex claims automation
• Establish governance framework for AI model performance, accuracy, and compliance
• Drive adoption of AI automation into operational workflows with minimal disruption
• Define success metrics and ROI measurement for AI implementation initiatives
• Modern Lakehouse Platform Leadership (35%)
• Lead product strategy for structured and unstructured data aggregation platform
• Collaborate with Engineering on lakehouse architecture decisions and technology stack
• Prioritize data ingestion capabilities based on operational impact and technical feasibility
• Oversee integration between modern lakehouse and legacy .NET SQL database systems
• Establish data governance, security, and compliance frameworks for healthcare data
• Define APIs and data access patterns for both AI agents and operational systems
• Operations Partnership & Legacy Integration (25%)
• Collaborate with RCM Operations leadership to identify automation opportunities
• Translate operational pain points into technical product requirements for AI agents
• Ensure seamless integration between new AI systems and existing .NET 4.5 application
• Partner with operational liaisons to manage change management and user adoption
• Establish KPIs for operational efficiency improvements and accuracy metrics
• Lead cross-functional teams to deliver integrated technology solutions

Requirements

• 7+ years product management experience with 5+ years in senior technical product roles
• Strong technical background in data architecture, AI/ML systems, and enterprise software
• Experience with modern data platforms (lakehouse, data mesh architectures)
• Proven track record with AI/ML product development and agentic frameworks
• Understanding of legacy system integration and modernization strategies
• Healthcare technology experience, preferably in RCM, claims processing, or healthcare payments
• Proven ability to translate business requirements into detailed technical specifications
• Strong background in B2B enterprise software and operational workflow optimization
• Experience identifying and developing adjacent product opportunities
• Financial acumen for ROI analysis and business case development
• MBA or equivalent advanced degree preferred

Nice-to-haves

• Technical fluency in healthcare data standards (HL7, X12, FHIR)
• Experience with .NET ecosystem and SQL Server integration patterns
• Change management experience in operational technology transformations
• Strong stakeholder management skills across technical and operational teams
• Strategic thinking with ability to balance technical debt, innovation, and business value