About the position
Ping Identity is seeking an experienced Senior Product Manager to lead the migration of our legacy SaaS platform to our next-generation identity security platform. This is a high-impact role within our Product Management team, focused on ensuring a seamless transition for our customers-enabling them to take full advantage of orchestration, verification, risk protection, digital credentials, and AI-powered security on our next-generation platform. In this role, you will own the migration strategy, roadmap, and execution, working cross-functionally to drive product enhancements, develop migration tooling, and support internal and external enablement. Your work will directly influence customer satisfaction, adoption, and retention. You will report to the Director of Product Management for PingOne and be a core member of the PingOne Core product team.
Responsibilities
- Lead research and discovery to understand customer considerations, technical challenges, and business impacts of platform migration.
- Develop and execute the migration strategy, ensuring a smooth and efficient transition for customers.
- Own the migration roadmap, including product enhancements, external tooling, customer communications, and enablement initiatives.
- Collaborate with engineering, UX, and other teams to define detailed requirements and oversee execution.
- Act as the voice of the customer and business, advocating for customer needs while balancing technical feasibility.
- Monitor and report on migration progress, providing regular updates to leadership, product teams, and key stakeholders.
Requirements
- Deep understanding of Identity and Access Management (IAM) technologies and standards.
- Proven experience managing product lifecycles, delivering high-quality releases on time.
- Strong cross-functional collaboration skills, working with engineering, sales, marketing, support, and customer success teams.
- Ability to communicate effectively with technical and non-technical audiences, including customers, partners, and executives.
- Data-driven decision-making skills, leveraging customer insights and market trends to shape strategy.
- A Bachelor's or Master's Degree in Computer Science or equivalent experience (8+ years in product management or related roles).
Nice-to-haves
- Expertise in IAM standards and authentication protocols (SSO, SAML, OIDC, OAuth, etc.).
- Experience managing complex platform or cloud migrations.
Benefits
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
