About the position
As a Product Manager, you will identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. You will activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product/portfolio opportunities, and establish the product vision, charter and roadmap. You will define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and break down work into actionable steps to facilitate product discovery, design, development and delivery. Additionally, you will manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs. You will create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes, while understanding and caring for the technical features, debt reduction and modernization of the technical product.
Responsibilities
- Work with internal and external customers to analyze the needs and align product roadmap to strategic goals.
- Develop and maintain an appropriately prioritized backlog of user stories for implementation.
- Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.
- Develop scope and define backlog items (features/user stories) that guide the Agile software development team.
- Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
- Perform product validation to identify and resolve any issues prior to being released into market.
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
- Collaborate with stakeholders during the visioning and concept development of a product.
- Accountable for the created product(s), delivering in the product model and communicating the product needs with business partners.
- Assess value, develop cases, and prioritize stories and features to ensure work focuses on those with a maximum value that are aligned with product strategy.
- Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product.
- Lead the scrum team.
- Work closely with product management and senior management in order to create a product that fits the company portfolio.
- Follow competitors and the industry.
- Increase understanding of Agile practices, Lean Startup, new technologies opportunities and other new trends.
Requirements
- Product management experience.
- Proven experience in Scaled Agile Framework preferred.
- Bachelor's degree in computer science, software engineering, or computer engineering.
- Three or more years of experience with software as a service and mobile device management technologies.
- Creative thinker.
- Strategic thinking.
- Deep understanding and experience with Agile methodologies.
- Ability to work with cross-functional teams to deliver on a common goal.
- Interpersonal skills and developing relationships with team members and customers.
- Organizational and time management skills.
- Analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Knowledge of payment services and point-of-sale software.
Nice-to-haves
- Expertise on the critical interdependencies among product model system elements that help and hinder performance.
- Ability to anticipate shifting market priorities, internal and external customer needs.
- Strong customer centricity to implement strategies and techniques for positive customer experience.
- Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
- Knowledge of Agile ways of working and risk management processes.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
