Senior Registered Client Associate

$57,699 - $102,710/Yr

Wells Fargo - San Jose, CA

Full-time - Mid Level

San Jose, CA

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Senior Registered Client Associate in Wealth and Investment Management to support Financial Advisors in sales, service, and operational activities. This role involves direct client interaction, administrative support, and acting as a liaison for referral sources, while also providing knowledge and training to entry-level associates.

Responsibilities

• Assist Financial Advisor(s) with sales, service, and operational related activities.
• Provide service to clients via telephone, direct interaction, and written correspondence.
• Facilitate Financial Advisor and client requests for account-related information and quotes.
• Schedule and prepare for appointments with new or prospective clients.
• Establish and service client accounts, prepare forms, and research account inquiries and issues.
• Execute various administrative functions for Financial Advisor(s) and Branch Management.
• Track referrals and coordinate marketing campaigns.
• Establish and maintain files to meet regulatory requirements.
• Act as the liaison for all referral sources by reviewing paperwork for completeness.
• Utilize prior experience to anticipate and proactively seek resolutions to client and business-related issues.
• Demonstrate seasoned judgment by handling complex clients with professionalism.
• Provide knowledge and systems support to branch personnel and training for entry-level Client Associates.

Requirements

• 4+ years of Brokerage and Client Services experience or equivalent.
• Successfully completed FINRA Series 7 and 66 (or 63 and 65) examinations or recognized equivalents.

Nice-to-haves

• Brokerage client support experience.
• Administrative support experience in financial services.
• Experience interacting directly with customers.
• Intermediate Microsoft Office skills (Word, Excel, Outlook, PowerPoint).
• Client service focus with the ability to listen to customer needs and recommend solutions.
• Ability to prioritize work, meet deadlines, and work in a dynamic environment.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement