About the position
This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. In this role, you will develop ServiceNow scoped applications that utilize all of ServiceNow's platform functionality. You will also develop and support the integration of third-party systems with ServiceNow, including MID server and web services (REST). Additionally, you will create and maintain API and data integrations between ServiceNow and other services, and be a lead contributor on how ServiceNow can be used to integrate with new and existing technologies.
Responsibilities
- Develop ServiceNow scoped applications utilizing all platform functionality.
- Support the integration of third-party systems with ServiceNow.
- Create and maintain API and data integrations between ServiceNow and other services.
- Contribute to the integration of ServiceNow with new and existing technologies.
Requirements
- Experience in leveraging AI in work processes, decision-making, or problem-solving.
- 4+ years of hands-on experience with JavaScript and REST API.
- 4+ years with ServiceNow specific technologies including Service Catalog Items, Catalog UI Policy, Catalog Client Scripts, Business Rules, Script Includes, Notifications, Table API, ACL, and Workflow/Flow Designer.
- Excellent technical design, critical thinking, problem-solving, debugging skills, and aptitude for learning new technologies.
- Team player with attention to detail and ability to communicate effectively.
- Demonstrated proficiency with the use and management of ServiceNow APIs.
- Experience with implementing multiple ServiceNow modules/products such as ITSM, ITOM, CSM, etc.
- Developed and supported ServiceNow Integration with third-party applications and data sources.
- Rich knowledge of ITIL and ITSM disciplines.
Nice-to-haves
- ServiceNow administration knowledge such as instance upgrade, skipped and customization change resolution.
- ServiceNow Application Developer and System Administrator Certifications.
Benefits
- Base pay of $126,700 - $215,400.
- Equity (when applicable).
- Variable/incentive compensation.
- Health plans including flexible spending accounts.
- 401(k) Plan with company match.
- Employee Stock Purchase Plan (ESPP).
- Matching donations.
- Flexible time away plan.
- Family leave programs.
