About the position
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. We are seeking a highly motivated Diagnostics Engineer to design and develop next-generation diagnostic tools for Apple Devices, improving customer experiences and enabling seamless troubleshooting and repair solutions. This role involves developing ground breaking diagnostics that integrate with OS releases, ensuring hardware and software work together flawlessly. If you're passionate about hardware-software integration, problem-solving, and crafting impactful tools, we'd love to hear from you. As a Senior Software Engineer on the Field Diagnostics Engineering team, you will design and develop next-generation diagnostic solutions that improve Apple's field repair capabilities across a range of hardware products. Your work will play a meaningful role in improving device reliability, troubleshooting, and customer experience.
Responsibilities
- Implement new diagnostic features and maintain diagnostic systems that support macOS, iOS, and watchOS.
- Work on software design, development, testing, and system integration, ensuring seamless functionality across Apple's hardware ecosystem.
- Collaborate closely with hardware, firmware, and software teams to define diagnostic requirements and align engineering efforts.
- Shape strategic diagnostic solutions that withstand technological advancements, system architecture changes, and evolving product needs.
Requirements
- Strong background in software development.
- Hands-on experience with hardware-software integration.
- Strategic mindset for long-term diagnostic innovation.
- Experience with manufacturing or repair operations flows.
- Ability to dive deep into technical details and understand the nuances of Apple products and systems.
- M.S. degree in Computer Science, Computer Engineering, or related fields of study with 7+ years of experience in the industry.
Nice-to-haves
- Knowledge of kernel-level or firmware development.
- Familiarity with server-side development using Java.
- Experience with large-scale systems design, hardware diagnostics, and performance tuning.
- Experience with machine learning platforms and data science workflows.
