Senior Technology Manager - Security Operations Platform UX/UI

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

• Define and execute the strategy for a unified security operations interface, aligning with enterprise security goals and operational needs.
• Lead a cross-functional team of contractors, engineers, UX designers, and cybersecurity specialists to deliver a robust, scalable platform.
• Partner with SOC, incident response, threat intelligence, and vulnerability management teams to ensure the interface enhances security operations workflows.
• Drive adoption and engagement, ensuring continuous feedback loops from end users to refine and improve functionality.
• Oversee the design and development of a user-friendly, data-driven interface that consolidates security event data, logs, threat intelligence, and automation tools.
• Ensure seamless integration with SIEM, SOAR, TIP, EDR, cloud security tools, and other enterprise security platforms.
• Optimize the UI/UX to reduce analyst fatigue and improve situational awareness, alert triage, and incident response efficiency.
• Establish performance metrics, usability testing, and iterative improvement cycles to continuously refine the platform.
• Leverage AI/ML-driven analytics and automation to enhance decision-making and reduce manual workloads for security teams.

Requirements

• 10+ years of experience in cybersecurity, software engineering, or security operations, with 5+ years in a leadership role.
• Deep knowledge of enterprise security operations tools (SIEM, SOAR, EDR, threat intelligence, log management, etc.).
• Strong UI/UX design principles, with experience building security dashboards, workflows, and automation tools.
• Hands-on experience with cloud security architectures (AWS, Azure, GCP) and DevSecOps methodologies.
• Experience with data visualization, security analytics, and AI-driven decision support.
• Strong understanding of SOC workflows, incident response, and security automation best practices.
• Experience managing vendor integrations, open-source tooling, and API-based security solutions.