About the position
Benetech believes that equitable access to education is a human right. Our technology and services break down systemic barriers and empower all learners regardless of ability. Around the world, we partner with local communities to expand inclusive and equitable education opportunities. To date we have delivered more than 20 million accessible books helping over 1.5 million students, jobseekers, and adults to read, learn, and pursue their dreams. People at Benetech believe strongly in the mission, and we work hard to embody our Truths each day. The Senior UX/UI Product Designer will play a critical role in Benetech's mission by leading design efforts across our product initiatives, improving products such as Bookshare and Bookshare+, and validating new product concepts. This role combines strong product design expertise with user research capabilities and offers the opportunity to influence the company's overall design direction significantly as our lead designer.
Responsibilities
- Lead end-to-end product design processes, including user research, ideation, prototyping, visual design, and user testing.
- Collaborate closely with product managers, engineers and other cross-functional teams to develop and refine innovative product initiatives.
- Conduct comprehensive user research independently and in collaboration with dedicated researchers to deeply understand user needs, behaviors, and experiences to inform product design decisions.
- Create compelling design solutions from mockups to high-fidelity prototypes, ensuring accessibility, usability, and user experiences.
- Maintain and evolve Benetech's design system, establishing and advocating for consistent design processes, standards, and best practices across products.
- Work closely with engineering, product management, and marketing teams to translate insights into impactful product features and enhancements.
- Stay informed on the latest design trends, accessibility standards, and best practices, integrating these insights into Benetech's products.
Requirements
- 5+ years of proven experience in product design, UX/UI, user research, and prototyping, with a track record of successfully launching and iterating digital products.
- Bachelor's degree or equivalent practical experience in Design, Human-Computer Interaction, User Experience, or related fields.
- Strong proficiency in Design and prototyping tools such as Figma, Adobe Creative Suite.
- Experience conducting user research, usability testing, and translating insights into design decisions.
- Proven experience maintaining and contributing to a comprehensive design system.
- Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Portfolio demonstrating thoughtful, user-centered product design solutions and iterative design approaches.
Nice-to-haves
- Experience or strong interest in designing for educational technology or accessibility-focused products.
- Familiarity with WCAG 2.2 AA accessibility standards and inclusive design principles.
- Experience working in mission-driven organizations or non-profits.
