About the position
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®. Our Case Management department offers meaningful assignments that blend patient advocacy with strategic care coordination, allowing team members to make a tangible impact every day. Perks include flexible scheduling options, strong support for work–life balance, and opportunities for professional growth. We foster a collaborative, positive team culture where ideas are valued, and successes are celebrated together.
Responsibilities
- Interviews and assesses patients and/or patient's family, caregivers, and/or legal representatives.
- Determines, prioritizes, provides and/or arranges for needed internal and external services/interventions.
- Participates in case reviews to evaluate case management and progress.
- Consults with healthcare team members to promote, monitor, and evaluate compliance with patient's treatment plan.
- Assists with discharge planning and processes.
- Identifies appropriate resources, including transportation, housing, healthcare, and social/spiritual services, and provides referrals as part of the discharge plan.
- Supervises and/or trains new staff, students, and interns.
- Performs Medicaid screenings as indicated for NHP.
- Assists patients with Safety Net applications when needed.
- Acquires and maintains knowledge and competence related to expectations of position and practices within professional scope.
Requirements
- Applicants must have a B.S.W. or B.A/B.S. in Social Work or Bachelor Degree in Social or Human Services (Psychology or Sociology).
- Minimum of one year of experience in counseling in human services or helping position in a healthcare environment preferred.
Benefits
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
