Appleposted 4 days ago
$141,800 - $258,600/Yr
Full-time • Entry Level
Computer and Electronic Product Manufacturing

About the position

We are looking for a candidate who can work alongside engineering teams to work on improving performance of Apple Services. As part of Services Performance, the candidate will have exposure to learn about end-to-end flows including client and server interaction. This role requires the candidate to work on multiple HW platforms like iPhone, AppleTV, HomePod, Mac, and Watch. This will have a direct impact on how our customers use our products and services.

Responsibilities

  • Understand design of a service to lead performance from a quality perspective.
  • Define KPIs.
  • Write key test scenarios.
  • Manage automation pipelines.
  • Monitor KPIs to flag concerns as necessary.
  • Improvise current design by providing technical inputs to engineering teams.
  • Conduct in-depth analysis of scenarios and call flows.
  • Propose optimizations to improve user experience.
  • Propose relevant telemetry as needed.

Requirements

  • B.S in Computer Science or Electrical Engineering.
  • Proficient in automation with strong handle on scripting languages like Python and Shell.
  • Knowledge of Xcode and Splunk dashboard skills are a plus.
  • Experience in working in a team culture.
  • Strong communication and soft skills.

Nice-to-haves

  • M.S in Computer Science or Electrical Engineering.
  • Proficient in scripting languages like Python and Shell.
  • Knowledge of Splunk Dashboards and queries.
  • Understanding of system components like CPU and Memory and their impact on performance.

Benefits

  • Comprehensive medical and dental coverage.
  • Retirement benefits.
  • Discounted products and free services.
  • Reimbursement for certain educational expenses, including tuition.
  • Opportunity to participate in Apple's discretionary employee stock programs.
  • Eligibility for discretionary bonuses or commission payments.
  • Relocation assistance.
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