About the position
Wellmark of South Dakota Inc. seeks a Software Engineer - Dynamics CRM based out of our U.S. headquarters in Des Moines, Iowa; however, this is a purely telecommuting/work-from home position whereby the employee may reside anywhere within the U.S. Lead development and/or production support for key Frontier applications and custom integrations as aligned. Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements. Contribute to solutions architecture deliverables and decisions, through interpretation of architectural diagrams as inputs to the design deliverable. Ensure code and technical specifications adhere to established architectural standards. Partner and problem-solve with the UX team in the development of solutions that improve the user experience, pass minimum accessibility or usability criteria. Work to resolve technical problems for on premise, cloud native, and hybrid applications and solutions. Lead problem-solving with other technology areas in the design, development and implementation of aligned solutions, including how to use new or enhanced software/applications that are on premise, cloud native, or hybrid to accomplish business needs. Support the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization. Provide analysis of defects to find root cause. Provide recommended solution(s) that promote successful delivery of business project objectives or production support objectives and support benefits realization. Identify issues and think through challenges in the form of options and solutions. Partner with others to identify resolutions to known issues, impacts to project or production outcomes if not resolved, and determine when to escalate when necessary. Ensure analysis of defects to find root cause and guide other in the identification of potential improvement opportunities. Take on the role of primary consultant on business status, issues, process improvements and technology enhancements or capabilities for the aligned solutions. Communicate and provide regular updates and key information in a timely manner to leadership as well as the appropriate stakeholder audience. Collaborate and work as a team to accomplish goals and/or solve problems. Serve as subject matter expert in the implementation of innovative, cost-effective business solutions for multiple applications, while utilizing information technology, business and industry trends. Other duties as assigned.
Responsibilities
- Lead development and/or production support for key Frontier applications and custom integrations.
- Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements.
- Contribute to solutions architecture deliverables and decisions.
- Ensure code and technical specifications adhere to established architectural standards.
- Partner and problem-solve with the UX team in the development of solutions.
- Work to resolve technical problems for on premise, cloud native, and hybrid applications.
- Lead problem-solving with other technology areas in the design, development and implementation of aligned solutions.
- Support the gathering of information and necessary research for root cause analysis.
- Provide analysis of defects to find root cause.
- Provide recommended solution(s) that promote successful delivery of business project objectives.
- Identify issues and think through challenges in the form of options and solutions.
- Communicate and provide regular updates and key information to leadership and stakeholders.
- Collaborate and work as a team to accomplish goals and/or solve problems.
- Serve as subject matter expert in the implementation of innovative, cost-effective business solutions.
Requirements
- Bachelor's degree in Computer Science, MIS, or related.
- 36 months of experience in Job offered or related.
- 3 years of experience in software development and configuration in Dynamics CRM.
- 2 years of experience in design and development in Angular, NodeJS, TypeScript, C++, .NET, Java, SQL.
- Experience in troubleshooting and developing creative technical solutions.
- Experience with gathering information and performing necessary research for root cause analysis.
