Software Engineer, GTM Innovation (Backend)

About the position

As a product engineer on the GTM Innovation team, you'll help OpenAI meet the world at scale. You'll partner closely with go-to-market teams to understand their workflows, identify leverage points, and ship novel solutions using OpenAI's API platform. You'll move quickly from prototype to production, and your work will directly shape how customers experience our technology in the field. This role is ideal for engineers who want to be close to users, own end-to-end outcomes, and help define entirely new categories of enterprise software. This role is based in NYC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Responsibilities

• Build high-impact applications and tools that accelerate OpenAI's go-to-market efforts
• Work across the full product lifecycle for GTM: prototype, iterate, ship, and maintain
• Embed with Sales, Technical Success, and Revenue Operations to identify user needs and build for them
• Apply OpenAI's models in novel ways to solve real-world customer and internal workflow problems
• Translate learnings into feedback for Applied and Research teams to inform product development

Requirements

• Have 4+ years of experience as a software/ML/product engineer working on user-facing systems
• Deep experience building and scaling backend systems, including designing robust APIs, working with streaming and asynchronous architectures, and applying best practices in observability, testing, and performance monitoring
• Comfortable with database design and technologies across both SQL and NoSQL systems
• Have built or prototyped LLM-powered workflows using the OpenAI API (or similar)
• Take initiative, move quickly, and operate with a strong sense of ownership
• Enjoy working closely with end users and shaping 0→1 products
• Are collaborative, curious, and motivated to make an outsized impact at the frontier of AI

Nice-to-haves

• Former founder, or early engineer at a startup who built a product from scratch

Benefits

• Relocation assistance offered to new employees
• Hybrid work model of 3 days in the office per week