Software Engineer IV-Salesforce Developer

Charter Spectrum-posted 5 days ago

Full-time • Mid Level

Coppell, TX

Telecommunications

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The Software Engineer IV will work with technical teams to create software solutions that use prevailing technologies and improve the customers' experience while adhering to business and technical requirements. Develop, modify, enhance, and implement software systems designed to support business initiatives.

Actively and consistently supporting all efforts to simplify and enhance the customer experience.
Designing and implementing new functionality that is testable and performant with limited oversight and guidance following best practices and approved code patterns.
Operating within the various elements of Charter's applicable technical systems and the impacts of their work on the organization's outcomes.
Understanding and applying different SDLC processes, particularly Agile and Scrum; participates fully in Scrum rituals.
Understanding and applying applicable technology security and industry regulatory and legal compliance considerations.
Identifying fixes to defects raised.
Identifying system integration issues.
Leading code review, debugging, and testing of software applications.
Providing an LOE on a project / feature level.
Developing software independently and write testable and performant code.
Developing technical requirements and technical design documents.
Supporting major deployments and resolve critical deployment issues.
Collaborating with other team members to identify and solve technical problems.
Responding to customer inquiries around the behavior of the developed software.
Mentoring Software Developer I and Software Developer IIs.

BA/BS in Information Technology, Computer Science, or related field or equivalent combination of education and experience.
2+ years database management systems.
2+ years coding, testing, and designing software.
2+ years software development methodologies.
Ability to read, write, speak and understand English.
Demonstrated knowledge of one major programming language/tool.
Demonstrated knowledge of coding language and syntax, usage of functions and object-oriented patterns.
Demonstrated knowledge of environments, docker images, container runtimes, and cloud native app development.
Demonstrated knowledge of dependent systems, e.g., up/downstream APIs, clients, data stores.
Demonstrated knowledge of design patterns and software architecture patterns.
Demonstrated knowledge of production operations of developed software.
Ability to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
Exercise judgment within defined procedures and practices to determine appropriate action.
Ability to apply company policies and procedures to resolve a variety of issues.
Ability to break down assigned projects into manageable tasks and completes within a given timeframe.
Ability to multi-task and prioritize effectively without oversight.
Showcases Project / Feature level work to their team and senior technical leadership.
Functional negotiation skills.

Expertise in telecom preferred.
Knowledge on implementing ASOG standards is preferable.
Experience in LWC, SFDC configuration, Customization programming with APEX Class & Triggers APIs, Implementing new instances of Salesforce.com.
Experience in leading and mentoring the development team.
Experience in Salesforce Service and Marketing Clouds.
Hands on work experience with Salesforce.com Platform events and other integration methodologies.
Experience in multiple end to end implementations of Salesforce.com.
Experience in implementing salesforce.com specific design patterns.
Implemented best practices to manage large volume data and work within governor limit.
Experience with Agile methodology.
Knowledge in Data Migration using Data Loader.
Knowledge in Flow Builder Omni Channel routing Rules.
Integration Experience in Batch, Real Time, Rest & SOAP and Platform Events.

Company support in obtaining technical certifications.
Paid training and clearly defined paths to advance within the company.
Comprehensive pay and benefits package that rewards employees for their contributions to our success.

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