About the position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. American Express is embarking on an exciting transformation on building the next generation customer first ecosystem for democratizing Machine Learning in Amex on the Cloud. This includes building ad deploying reusable AI/ML components to solve unique and challenging business requirements in the space of document and image processing, NLP, Chatbots. You will be part of an energetic Machine Learning team within Technology, to drive road mapping and a cohesive set of technology and machine learning solutions enabling data and platform transformation, by collaborating across all channel teams and the critical technology platforms that support Colleague and Customer Experiences. This position provides an opportunity to solve very interesting problems that directly and greatly impact millions of individuals worldwide. If you have the talent and desire to deliver innovative and resourceful products as well as services at a rapid pace, serving our colleagues and customers seamlessly across through cognitive solutions, this would be the right fit for you!
Responsibilities
- Working closely with AI/ML Research teams, Data Scientists and Product Owners in analyzing business features and refining them to appropriately support design and build activities.
- Performing all development for assigned applications including architecture, design, developing prototypes, writing new code and API's and performing unit and assembly testing of developed software also as needed.
- Coding and implementation of re-usable ML solutions.
- Enabling the deployment, support, and monitoring of software across test, integration, and production environments.
- Combine Data Science and Engineering skills to solve interesting problems that directly and greatly impact millions of individuals worldwide.
- Help craft the direction of machine learning and artificial intelligence at AmEx.
Requirements
- Bachelor's degree in computer science, Computer Engineering, Statistics or related fields.
- 3 to 5 years of software development experience.
- Strong analytical skills and programming skills, with experience with deployment in production environment.
- 3+ years hands-on experience with the following technologies: JAVA & Python, Big Data - Spark/Hive/Hbase, SQL/ NoSQL, REST API and services.
- Implementation or working experience of Continuous Integration and Continues Delivery using tools and automation capabilities such as JUnit, Mocking, TestNG, Jenkins, Git, Stash and Jira.
- Experience supporting and working with cross-functional teams in a dynamic environment.
- Ability to effectively communicate with internal and external business partners.
Benefits
- Competitive base salaries.
- Bonus incentives.
- 6% Company Match on retirement savings plan.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy.
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
