Software Engineer VI-Lead Salesforce Developer

About the position

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable Internet service, most viewed live TV app, and the most advanced WiFi, serving millions of users and devices. We are transforming the next era of connectivity and entertainment experiences. Our goal in the Software Development Information Technology organization is to help Spectrum succeed by securely and rapidly delivering the best and most efficient technology in support of our business. We do this through a mix of delivery teams, operations functions, and corporate shared services like Architecture, End-to-End Test and Security. The Software Engineer VI will work with technical teams to create software solutions that use prevailing technologies and improve the customers' experience while adhering to business and technical requirements. Develop, modify, enhance, and implement software systems designed to support business initiatives.

Responsibilities

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Participate in the design of dependent systems, e.g., up/downstream APIs, clients, data stores, CI/CD Pipelines.
• Design and implement new functionality that is testable and performant with no oversight or guidance.
• Determine methods and procedures on new assignments and may coordinate activities of other personnel.
• Understand the applicable technical organization's vision and goals and applies understanding to assist in the creation of the organization's roadmap.
• Analyze and evaluate different products in the market and identifies their pros and cons.
• Proactively maintain knowledge of and keep up to date on technical and industry standards.
• May develop software with no assistance to overcome roadblocks and proactively identify roadblocks and determine their impact to the roadmap.
• Triage escaped defects and lead RCA activities.
• Resolve system integration issues.
• Lead triage of critical production issues and manage hotfixes for those defects.
• Use time and resources effectively, prioritizing work, establishing and meeting timelines without oversight, and delivering multiple tasks at the same time.
• Close technical debts and visualize technology roadmaps.
• Provide LOE on multiple interconnected projects / features or an Epic level.
• Responsible for technical requirements and overall technical design documentation.
• Cut release branches and provide deployment artifacts to operations.
• Enforce usage of approved code patterns and best practices across their application domain.
• Identify performance improvement possibilities with dependent systems.
• Improve application performance and scalability, resilience and high availability.
• Collaborate with other groups in the organization like architecture, testing, operations, DBAs, and data center teams to identify and solve technical problems.
• Showcase multiple interconnected projects / features or an Epic to senior technical leadership and the business.
• Mentor Software Developers I-V. Participate in candidate interviews.
• Build and maintain effective working relations with their peers, own team, and other Charter organizations.
• Provide technical consulting to other internal groups and acts as a technical SME for the organization.

Requirements

• 4-6+ years of experience with database management systems.
• 4-6+ years of experience in coding, testing and designing software.
• 4-6+ years of experience with software development methodologies.
• BA/BS in Information Technology, Computer Science, or related field or equivalent combination of education and experience.
• Demonstrated knowledge of one major programming language/tool.
• Demonstrated knowledge of coding language and syntax, usage of functions and object-oriented patterns.
• Demonstrated knowledge of environments, docker images, container runtimes, and cloud native app development.
• Demonstrated knowledge of dependent systems, e.g., up/downstream APIs, clients, data stores.
• Demonstrated knowledge of design patterns and software architecture patterns.

Nice-to-haves

• Expertise in telecom preferred.
• Knowledge on implementing ASOG standards is preferable.
• Experience in LWC, SFDC configuration, Customization programming with APEX Class & Triggers APIs, Implementing new instances of Salesforce.com.
• Experience in leading and mentoring the development team.
• Experience in Salesforce Service and Marketing Clouds.
• Hands on work experience with Salesforce.com Platform events and other integration methodologies.
• Experience in multiple end to end implementations of Salesforce.com.
• Experience in implementing salesforce.com specific design patterns.
• Implemented best practices to manage large volume data and work within governor limit.
• Experience with Agile methodology.
• Knowledge in Data Migration using Data Loader.
• Knowledge in Flow Builder Omni Channel routing Rules.
• Integration Experience in Batch, Real Time, Rest & SOAP and Platform Events.

Benefits

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life.