Software Quality (QA) Engineer II

About the position

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country. The Software Test Engineer II will perform full-stack testing on modern web and backend applications. The role involves testing UI, APIs, databases, performance, and security to ensure high-quality software delivery. While the role does not involve DevOps tasks, a basic understanding of DevOps pipelines is required for effective collaboration. Additionally, the QA Engineer will work closely with performance testers to support load and stress testing.

Responsibilities

• Develop and execute comprehensive test strategies covering UI, API, database, and integration testing.
• Design test plans for multi-tier applications, ensuring functionality across the front end, back end, and data layers.
• Define best practices for test automation and continuous validation.
• Perform functional, regression, and integration testing across web, mobile, and backend services as needed.
• Collaborate on automated test scripts using tools like Selenium, Cypress, Playwright, SmartBear or like.
• Validate APIs using Postman, Rest Assured, or Like.
• Execute manual exploratory testing when automation is not feasible.
• Conduct database testing, including SQL validation and data integrity checks.
• Test backend services for data consistency, business logic, and API contract validation.
• Validate microservices interactions and ensure API responses adhere to expected outputs.
• Work alongside performance testers to assess system responsiveness and scalability.
• Define test cases for load, stress, and endurance testing.
• Analyze performance metrics and support issue triaging.
• Conduct basic security testing to identify vulnerabilities in front-end and back-end systems.
• Ensure compliance with industry standards and data protection guidelines.
• Identify, document, and track defects using JIRA, Zephyr or another test management tool.
• Provide detailed test coverage reports, risk assessments, and root cause analyses.
• Collaborate with developers to troubleshoot and resolve bugs efficiently.
• Participate in Agile ceremonies (Sprint Planning, Standups, Retrospectives).
• Understand DevOps concepts and CI/CD workflows to support continuous testing efforts.
• Work with developers to integrate test automation into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD).
• Other duties as assigned.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, related field or equivalent combination of education and experience.
• Two years of experience in software quality assurance or testing.
• Strong understanding of software testing methodologies, processes, and best practices.
• Proficiency in writing clear and concise test plans, test cases, and test scripts.
• Knowledge of automated testing tools and frameworks.
• Experience of relational databases and SQL.
• Eagerness to learn and stay updated with emerging technologies and industry trends.
• Familiarity with Agile development methodologies.
• Strong Proficiency in API testing.
• Full-stack testing expertise (UI, API, database, performance, and security testing).
• Automation experience with Selenium, Cypress, Playwright, WebDriverIO.
• Hands-on API testing using Postman, RestAssured, or Karate.
• Proficiency in SQL queries and database validation.
• Familiarity with performance testing methodologies to support load testing efforts.
• Understanding of DevOps pipelines and CI/CD integration, though no direct DevOps work is required.

Nice-to-haves

• Experience with Agentic AI testing (LLM-based workflows, autonomous systems).
• Familiarity with cloud-based testing (AWS, Azure, GCP).
• Knowledge of containerized applications (Docker, Kubernetes) for test environments.
• Experience in Agentic AI testing is a plus but not mandatory.
• ISTQB Certification (Foundation or Advanced Level).
• AI/ML Certifications (if working with AI-based applications).

Benefits

• Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful.
• Employee Assistance Program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution.
• Flexible work scheduling to manage work-life balance.
• Generous PTO plan that increases with milestones.
• Learning program foundation for career development.
• Team building activities including family company picnic and holiday party.
• Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match.