The Software Reliability Engineer (SRE) will play a critical role in ensuring that our Warehouse Control Software (WCS) runs seamlessly across both automated and manual facilities. This role focuses on investigating, diagnosing, and resolving operational software issues that impact warehouse performance—freeing developers to focus on new features and ensuring WCS never disrupts day-to-day operations. This is an entry-to-early-career opportunity designed for software engineers who enjoy debugging, problem-solving, and improving complex distributed systems. Goals: Ensure high system uptime and stability for warehouse operations. Rapidly diagnose and resolve technical issues that impact throughput or productivity. Improve the resilience, observability, and maintainability of the WCS platform. This role is designed as a feeder into software engineering roles within the WCS team. SREs gain deep debugging and systems knowledge, positioning them for developer progression within 2-3 years.