Software Updates Engineer

About the position

Be part of the team that keeps billions of Apple devices up to date on the latest operating systems. The Core Operating Systems team is looking for talented problem solvers with a deep understanding of computer architectures. Identifying and mitigating possible problems in a sea of a billion devices is the ultimate reliability challenge. A problem affecting 1% of the 1 billion+ device population still affects 10 million devices! Are you up for the challenge?

Responsibilities

• Identify failure patterns in incoming reports, through aggregate user reports, analytics and logging that you will augment.
• Investigate failed software issues, and devise tools and methods to isolate the problems encountered.
• Communicate the top issues and trends, helping teams across the company to get the right solution.
• Develop new features and improvements in the operating system to improve asset delivery reliability.

Requirements

• Strong systems programming skills are a must (Swift, Obj-C/C/C++, or similar).
• Strong Swift, Objective C, and Python knowledge is preferred.
• Strong debugging skills are a must, particularly post-failure analysis.
• Should be familiar with OS trouble shooting with Apple product specific knowledge as a plus.
• Should be familiar with compiling and building complex systems.
• Knowledge of Xcode is a plus.

Nice-to-haves

• Ability to parse telemetry and large datasets to find failure patterns.
• Passion for developing strong, robust systems capable of networking across the globe.
• Desire to dig into the details that produce excellent systems.

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Reimbursement for certain educational expenses — including tuition
• Discretionary bonuses or commission payments
• Relocation assistance