About the position
Carelon's portfolio of businesses has collectively delivered high-impact results for over 150 years. With capabilities spanning pharmacy, behavioral health, complex care delivery, medical benefits management, payment integrity, palliative care, advocacy, research, digital platforms, and operations and technology services, Carelon is a leader in the healthcare services space. The Carelon Product Platforms team is seeking a visionary Product Management Senior Director to lead the strategic integration and enablement of AI across our diverse health services portfolio. Reporting to the Staff VP of Product Platforms, this influential role requires a dynamic leader capable of collaborating across all product platforms and with business clinical product owners to identify and implement innovative AI use cases. The Senior Director will serve as a strategic consultant, inspiring clinical product leaders to embrace AI-driven enhancements that elevate product capabilities. By partnering with Elevance Health's Digital Platforms & AI Office and Carelon's IT organization, the Senior Director will drive the adoption of AI, transforming our clinical products and platforms to deliver groundbreaking health service solutions and steering the organization toward an AI-centric strategy. This position can work in a hybrid way from any US corporate Elevance Health location.
Responsibilities
- Develop, implement, and oversee a competitive product platform strategy with a focus on AI integration to drive innovation and operational excellence.
- Partner with product managers and clinical product leaders, offering strategic advice and consulting on AI deployment to elevate product capabilities and adoption rates.
- Collaborate with Elevance Health's Digital Platforms & AI Office and Carelon's IT organization to build and deploy AI solutions that resonate with business objectives.
- Track individual product performance, identifying opportunities for AI enhancement by analyzing benefit design, market segment, and sub-region metrics.
- Support the development of both short- and long-term strategic plans, aligning them with AI-driven market, sales, and profitability objectives.
- Identify and communicate system needs to support AI strategy, developing system requirements and measuring ROI for AI initiatives.
- Lead and manage project teams through complex, enterprise-wide initiatives, including AI strategy implementation, portfolio repositioning, and legislative or policy changes as they pertain to AI deployment.
Requirements
- BA/BS degree and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.
Nice-to-haves
- Strategic thinking skills with a deep understanding of AI's potential within clinical product environments.
- Experience developing innovative AI enhancements to clinical products and platforms.
- Experience fostering high-level business conversations that translate into actionable AI opportunities for the product portfolio.
- Healthcare Product development and management experiences with clinical products and related product platforms such as utilization management, case management, care management, and disease management.
- Experience developing clinical products for health plans or health services.
- Successful experience working in a complex matrixed business environment.
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical, dental, vision benefits
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
