About the position
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! We are looking for a Sr Manager of Product Design - eCommerce who will manage a team of UX Designers to develop innovative and engaging digital products. The ideal candidate will be responsible for leading user-centered design activities and managing teams that do UX work related to eCommerce experiences across native app and web platforms. The Sr. Manager of Product Design will partner with business, product, and Marketing cross-functional teams to understand strategic initiatives, goals, and objectives to shape the scope and requirements and to champion the user needs.
Responsibilities
- Contribute to the creation and evolution of design principles, guidelines and patterns.
- Establish, evolve and evangelize design strategy across the company.
- Communicate best practices for design and reasoning behind UX decisions to key stakeholders.
- Provide constructive feedback on peer designs.
- Work across functional teams to understand business and feature requirements.
- Collaborate with IT partner teams to understand the technical possibilities and constraints.
- Assess and optimize the performance of new and existing features by conducting/participating in usability testing and interpreting analytics data.
- Drive high-impact, user-centered solutions for eCommerce journeys including product discovery, checkout, and post-purchase experiences on native apps and the web.
- Oversee and manage a team of Product Designers.
- Build credibility with stakeholders, management peers, direct reports, and executives, to drive cross-functional alignment.
- Educate the UX and product on the importance of following a user-centered design process.
- Interview and hire qualified team members, striving to improve T-Mobile bench strength.
- Support team in creating training and career development plans.
Requirements
- Bachelor's degree in Computer Science or a related field.
- 6+ years of experience in user experience design.
- 4+ years of direct people management skills.
- Knowledge of design and research process and strategy.
- Strong experience in designing and delivering eCommerce solutions for native apps and web required.
- Experience leading teams working with product or business teams from roadmapping through delivery.
Nice-to-haves
- Previous experience in product, technology, or digital function highly preferred.
- Collaboration and cross-functional leadership.
Benefits
- Medical, dental and vision insurance.
- Flexible spending account.
- 401(k).
- Employee stock grants.
- Employee stock purchase plan.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service & home internet discounts.
- Pet insurance.
- Access to commuter and transit programs.
