Sr. Product Manager - Revenue Cycle & Medical Necessity

About the position

As a Senior Product Manager, you will drive the vision, strategy, and execution of IMO’s EHR-integrated revenue cycle solutions. You are a strategic thinker and product evangelist, passionate about solving real healthcare problems through innovative and market-leading revenue cycle solutions. You lead with curiosity, collaborate cross-functionally, and operate with a strong sense of ownership and accountability. You bring deep healthcare and EHR domain expertise in revenue cycle workflows, strong technical acumen, and the ability to influence cross functional teams and stakeholders at all levels.

Responsibilities

• Define and champion the product vision and strategy for revenue cycle solutions, ensuring alignment with IMO’s broader business objectives.
• Lead the development and execution of outcome-driven product roadmaps that solve real customer problems and deliver measurable value.
• Mentor and guide product team members, including Product Owners and subject matter experts, to foster growth and operational excellence.
• Deeply understand customer EHR workflows, market dynamics, and competitive landscape to identify opportunities and shape product direction.
• Deeply understand end-to-end revenue cycle workflows, including coding, billing, claims management, prior authorization, medical necessity, and payer-provider interactions to inform strategic product decisions and deliver solutions that solve real healthcare challenges.
• Own the product lifecycle – from discovery through delivery and commercialization, ensuring quality and timely execution.
• Collaborate with engineering, UX, architecture, client services, and go-to-market teams to develop and launch scalable, user-centric solutions.
• Work with shared engineering and product owner teams across IMO, managing priorities and alignment on delivery goals.
• Conduct market and user research to validate needs and prioritize investments.
• Develop clear business cases, requirements, and user stories tied to strategic outcomes.
• Navigate trade-offs across business value, technical feasibility, and customer impact.
• Partner with marketing, sales, and finance on positioning, pricing, and go-to-market strategies.
• Collaborate with sales leadership in customer meetings, demos, and marketing campaigns to support adoption and retention.
• Drive internal and external product communications and release planning.
• Represent the voice of the customer and be a subject matter expert internally and externally.
• Contribute to webinars, blogs, and other marketing content to promote product capabilities.
• Engage with customers during calls and demos, gather feedback, and work with Growth, Implementation, and Client Success to support adoption and long-term value.

Requirements

• 7+ years in product management, strategy, or related roles, including ownership of complex portfolios.
• Experience in revenue cycle within a healthcare organization or building revenue cycle solutions (e.g., coding, billing, claims, medical necessity, prior authorization).
• Proven success driving adoption, growth, and innovation in healthcare technology products integrated with EHRs.
• Ability to lead cross-functional teams and influence without authority in agile environments.
• Strong understanding of clinical and financial workflows, payer-provider dynamics, and regulatory requirements.
• Experience with API-based products and working knowledge of modern technology stacks.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills, adaptable to varied audiences.
• Ability to balance strategic thinking with attention to execution details.
• Comfort with tactical execution and roadmap development in coordination with multiple teams.
• Experience engaging directly with customers through calls, events, and other public-facing activities.

Nice-to-haves

• Knowledge of competitive and AI-driven revenue cycle solutions is a plus.
• Willingness to travel occasionally for team collaboration or customer engagements.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and more.