Macy's Jobsposted 1 day ago
Entry Level
Glendale, CA

About the position

The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards.

Responsibilities

  • Follows and ensure team follows Food Division Standards and Best Practices
  • During shift, provides leadership and directs associates in providing food products and exceptional customer service
  • Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
  • Follows Starbucks merchandising, product presentations and signing standards
  • Ensure team meets speed of service standards
  • Monitor food quality using Starbucks checklists
  • Demonstrate a positive role model for Starbucks Simply Service Steps
  • Support a strong working relationship with store management
  • Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
  • Maintain role model standards in grooming, professional appearance and communications
  • Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
  • Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
  • Assist in preparation and production of all menu items
  • Assist in ordering food, beverage, dry and paper goods based budget and needs of the business
  • Assist in product receiving and follow Inventory Best Practices
  • Perform other duties as needed
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Requirements

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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