The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards.
Responsibilities
Follows and ensure team follows Food Division Standards and Best Practices
During shift, provides leadership and directs associates in providing food products and exceptional customer service
Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
Follows Starbucks merchandising, product presentations and signing standards
Ensure team meets speed of service standards
Monitor food quality using Starbucks checklists
Demonstrate a positive role model for Starbucks Simply Service Steps
Support a strong working relationship with store management
Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
Maintain role model standards in grooming, professional appearance and communications
Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
Assist in preparation and production of all menu items
Assist in ordering food, beverage, dry and paper goods based budget and needs of the business
Assist in product receiving and follow Inventory Best Practices
Perform other duties as needed
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Requirements
High School Diploma or equivalent required
1-2 years related experience
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice