Technical Business Analyst

About the position

Ready to be a part of the company transforming FinTech and how the world accesses banking services? When was the last time you were excited about interacting with your bank or credit union? If the answer is “a while” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations. And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry. Ok... but what does all of that actually mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again. Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!). Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.

Responsibilities

• Work closely with Product Managers to translate product vision and strategy into clear, actionable releases and technical requirements.
• Conduct detailed gap analysis, feasibility studies, and impact assessments for new product features and enhancements.
• Define and document functional and non-functional requirements into epics, break epics down into deliverable user stories, and partner with the technical team to craft acceptance criteria.
• Act as the primary technical liaison between the Product, Engineering, and Business teams, ensuring smooth collaboration.
• Work with software architects and developers to evaluate system capabilities and propose scalable solutions.
• Support API design, system integrations, and data modeling efforts for new features and platform enhancements.
• Collaborate with QA teams to define test strategies, ensure test coverage, and validate feature releases.
• Support User Acceptance Testing (UAT), working with stakeholders to validate that the product meets business expectations.
• Troubleshoot and escalate issues efficiently to ensure timely resolution.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• 4-8 years of experience in technical business analysis, product management, or a similar role in a technology-driven company.
• Experience with APIs, system integrations, and software development lifecycle (SDLC).
• Working knowledge of SQL, data structures, and analytics tools (e.g., Power BI, Tableau, Looker).
• Familiarity with agile tools like Jira, Confluence, and Aha!

Benefits

• Generously flexible PTO
• Medical insurance
• Dental insurance
• Vision insurance
• Pet insurance