About the position
At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees. Recently, SpotOn was named one of Fast Company’s Most Innovative Companies of 2024, awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row, selected as the Best Overall Restaurant POS by NerdWallet, and rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users. We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. That’s where you come in. As a Product Designer at SpotOn, you’ll create solutions that solve real-world experience challenges in an evolving ecosystem. You will play a crucial role in shaping and refining user experiences across our platforms, working closely with cross-functional teams, and driving measurable business outcomes through design thinking.
Responsibilities
- Work closely with fellow product designers, researchers, product managers, and engineers to execute design solutions across platforms.
- Design user flows, wireframes, accessible high-fidelity UI, and prototypes for web and mobile interfaces that address user needs and align with strategic goals.
- Apply systems thinking to ensure design consistency and scalability across multiple products and features.
- Leverage user research and data-driven insights to inform design decisions and continuously refine solutions.
- Participate in design critiques, team rituals, and collaborative workshops.
- Effectively communicate with stakeholders, clearly presenting design rationale and articulating how designs drive measurable business impact.
- Apply feedback and iterate on design work to improve clarity, usability, and polish.
- Apply SpotOn’s design system to maintain consistency across products.
- Support user research efforts and help synthesize insights into actionable recommendations.
Requirements
- 2–5 years of experience in product design.
- Experience designing mobile-first experiences; strong interaction design and systems thinking.
- Can lead medium-sized features independently and contribute to cross-functional rituals.
- Skilled at bringing ideas to life with Figma, and lightweight prototyping tools (e.g. Protopie, Framer, etc.).
- Comfortable working with UXR or conducting lightweight discovery and usability testing.
- Able to navigate ambiguity, ask good questions, and thrive in close partnership with PM and Eng.
- Prior experience with labor scheduling, restaurant management tools, or similar B2B2C environments a plus.
- Comfortable working with mobile design patterns (iOS/Android knowledge a plus).
Nice-to-haves
- Exposure to HTML/CSS.
- Interest and/or experience in the hospitality industry, restaurant tech, or SMB services.
- Skills in motion design and illustration.
- Familiarity with information architecture, content strategy, and UX Writing.
- Experience working in service design.
Benefits
- Medical, Dental and Vision Insurance.
- 401k with company match.
- RSUs.
- Paid vacation, 10 company holidays, sick time, and volunteer time off.
- Employee Resource Groups to build community and inclusion at work.
- Monthly cell phone and internet stipend.
- Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development.
