About the position
At Chegg, we’re on a mission to deliver an unprecedented return on a student’s time and money. Our programs deliver exceptional outcomes at market-leading prices by offering seamless experiences for students from the day they enroll at Chegg Skills until the day they graduate. We are looking for a UX/UI Industry Coach to join our team and support students on their educational journey. This individual will provide high-quality coaching to Chegg Skills students by acting as a coach and thought partner while fostering confidence as they approach the end of their program and prepare to apply their skills in the professional world. In this role, you will serve as a trusted coach, helping students apply new skills with confidence to their current or future role. Through personalized coaching, you will provide industry insights, guidance on workplace dynamics, and strategies for effectively integrating their learning into real-world scenarios. By fostering a supportive and encouraging environment, you will help students build self-assurance, refine their professional presence, and adapt to evolving industry expectations. This is an ideal opportunity for someone passionate about building relationships and helping students succeed. Your role will be instrumental in providing thoughtful feedback, facilitating discussions that deepen industry knowledge, and ensuring students feel empowered to advance in their careers with clarity and confidence.
Responsibilities
- Conduct one-on-one online video sessions with students to discuss career goals, challenges, and strategies for success in tech-focused roles.
- Act as a sounding board for students, fostering a supportive relationship that motivates students to pursue their goals with confidence.
- Coach students on professional skills, including communication, networking, problem-solving, adaptability, and professional etiquette.
- Share industry insights and real-world examples to enhance student application of skills.
- Provide actionable feedback on student readiness and areas for improvement.
- Document session content to ensure consistent support across teams.
- Leave a student-first and empathetic impression with all learners.
Requirements
- Minimum of 4 years experience in UX/UI.
- Prior experience in mentorship, coaching, or professional development.
- Strong ability to connect with students and provide clear, actionable guidance.
- Excellent interpersonal skills, including a developed sense of empathy and understanding.
- Demonstrated ability to motivate and support individuals from diverse backgrounds and skill levels.
- Familiarity with hiring trends, industry demands, and essential competencies in tech-heavy fields.
- Adaptable to a fast-paced work environment.
- Must have a reliable, high-speed internet connection and webcam.
- Deep understanding of the full design process, including user research, wireframing, prototyping, and interactive design.
- Proficient with industry-standard tools such as Figma, Sketch, Adobe XD, and experienced in creating user-centered, conversion-focused designs.
