About the position
Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. This role is part of the Global Marketing team in GSSO. The Global Marketing team is focused on driving topline revenue and increasing seller productivity. We are seeking a customer-obsessed, detail-oriented Web Product Manager to lead initiatives that improve the usability, performance, and business impact of Gartner.com. You will be responsible for identifying user needs, defining product requirements, and driving cross-functional execution to deliver measurable outcomes. The ideal candidate is passionate about web experiences, understands the B2B buyer journey, and thrives in a fast-paced, collaborative environment.
Responsibilities
- Define and Execute Product Roadmap
- Develop and maintain a product roadmap aligned with business goals and user needs.
- Prioritize features and enhancements based on impact, effort, and strategic alignment.
- Translate ideas into clear, actionable product requirements.
- Improve User Experience and Engagement
- Partner with UX, marketing and content teams to develop user experiences across gartner.com.
- Use data and user feedback to identify friction points and opportunities for improvement.
- Collaborate on A/B tests and usability studies to validate hypotheses.
- Collaborate Across Teams
- Work closely with engineering to ensure timely and high-quality delivery.
- Align with marketing, SEO, and analytics teams to support campaign and content strategies.
- Serve as the voice of the user in cross-functional discussions.
- Monitor Performance and Drive Outcomes
- Track and report on KPIs such as engagement and conversion.
- Analyze site performance and user behavior to inform decisions.
- Continuously iterate based on insights and feedback.
Requirements
- 3+ years of experience in product management, preferably in digital or web platforms.
- Strong understanding of UX principles, web analytics, and lean methodologies.
- Experience working with CMS platforms and agile development teams.
- Excellent communication and stakeholder management skills.
- Familiarity with Google Analytics and Jira.
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Professional development and unlimited growth opportunities
