The Website UI/UX Designer/Developer (WordPress) works under the direction of an IT Manager or user agency personnel. This classification specializes in the WordPress website platform and will work as part of a team to provide customers with WordPress hosting and professional services business. The Website UI/UX Designer/Developer (WordPress) will work with developers, designers, testers, and project managers interfacing with multi-functional IT support groups and will interface with both internal and external customers from various County departments. The Website UI/UX Designer/Developer (WordPress) will provide WordPress application development, website onboarding and operational support on WPEngine and AWS Openshift platform; participate in new development, onboarding, and operational support of WordPress websites, PHP and Java applications, hybrid mobile apps, and kiosks; support and maintain multiple websites and be responsible for upgrading and patching WordPress core, themes, and plugins; will use the County's standard tools to improve and automate DevOps workflow operations, including WordPress, MySQL, PHP, Apache, Varn / NGINX varnish, WhiteHat security scan, Git; follow the incident, change and problem management procedures using the Cherwell Service Management System; and participate in team meetings and huddles. The WordPress hosting line of business is with a 24/7 operation and must meet a service level agreement of 99.5% up time. The Website UI/UX Designer/Developer (WordPress) will work from a primary County office but will also connect remotely into the County network to support this operation and adhere to the service level agreement up time.