Wholesale Credit Product Manager, Vice President

About the position

The Product Developer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. This role will partner closely with third-party vendors, internal stakeholders, and cross-functional teams to define product requirements, design robust financial spreading templates, and support ongoing system enhancements. The candidate will have strong background in financial analysis or risk management system, experience working in Agile environments, and proven track record of delivering complex technology solutions.

Responsibilities

• Define system requirements, manage implementation timelines, support users, and maintain a prioritized backlog for ongoing enhancements.
• Review and validate vendor deliverables to ensure alignment with business objectives.
• Lead the creation of financial spreading templates that meet diverse business needs across different industries.
• Develop and document comprehensive business and technical requirements in partnership with Credit Users and Technology partners.
• Ensure templates and data models are scalable and maintainable.
• Manage project timelines, milestones, and dependencies to ensure on-time delivery.
• Create a product vision aligned to business priorities and corresponding road-map to delivery.
• Facilitate Agile ceremonies (e.g. sprint planning, backlog grooming, etc.) and serve as product owner in a cross-functional Agile team.
• Develop plans, prioritize, coordinate design and delivery of products or features to product release, and serve as product ambassador within user community.
• Track development progress and adjust priorities as needed based on business feedback and resource capacity.
• Work in close coordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives.
• Manage and implement a wide variety of products and solutions.
• Provide Level 1 and 2 user support during testing, rollout and postproduction support.
• Develop training materials, user guides and onboarding documentation.
• Identify solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing.
• Deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy.
• Collaborate with Stakeholders to refine features and enhancements based on usage insights and business evolution.
• Partner with senior team members and leaders and a widely distributed global user community to define and implement solutions.
• Interact with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy.
• Focus on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Requirements

• 6-10 years of experience.
• Intellectual curiosity, analytical and conceptual thinker.
• Proactively seeks and develops new opportunities.
• Attention to detail and process/analytic mindset.
• Ability to build networks and relationships internally and externally.
• Familiarity with product development methodologies.
• Direct experience in end-to-end project delivery, preferably in product development.
• Knowledge of various analytical tools including Qlikview, Tableau, Access.
• Comfortable with performing data investigations that require a high degree of accuracy with tight timescales.
• Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets.
• Ability to structure and break down problems, develop solutions, and to drive to results.
• Process Management knowledge with a propensity for detail and comprehensiveness of content.
• Ability to collaborate and clearly communicate with team members of an organization.
• Project Management skills with experience leading large cross functional initiatives.
• Generation of reports and presentations for management.

Nice-to-haves

• Master’s degree preferred.

Benefits

• Medical, dental & vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.